Reseller Program Requirements

To qualify and remain a Turtleball Authorized Reseller, your business must adhere to this Turtleball Authorized Reseller Policy at all times

1. Maintain Current Business Information & Disclose All Locations that Carry Turtleball

Maintain accurate and up-to-date company information and disclose all retail locations that carry Turtleball products throughout the term of your reseller relationship with Turtleball.
Qualifying retail locations can only be one of the following: your physical brick & mortar store(s), your commerce-enabled website(s), or temporary storefronts (events, trade shows, pop up stores, etc.).

2. Report Sell-Thru for Physical Retail Location(s) and E-Commerce Sites

Reseller must provide sell-thru information by SKU and approved retail location upon request. Turtleball reserves the right to perform an audit of financial statements pertaining to Turtleball sales or the business operations (conduct) to ensure compliance with this policy.

3. Turtleball's Trademarks & Brand Policy

Reseller must comply with Turtleball Trademark & Brand Policy and represent yourself as a Turtleball Authorized Reseller in all online advertising & sales collateral. Setting up businesses, registering domain names, or social media usernames that contain any of Turtleball's trademarks is strictly prohibited. To ensure compliance with Turtleball's Authorized Reseller Policy, you must only use approved marketing materials for all Turtleball products.

4. Turtleball's Minimum Advertised Price Policy

Reseller must understand their obligations under Turtleball's MAP Policy and abide by them.

5. Sell to Retail Consumers Only

Reseller may not sell in bulk to Business-to-Business (B2B) accounts, wholesalers, or freight forwarders/drop shippers for other retailers. Reseller may only sell to your end consumers only.

6. Only Sell Turtleball Products in Original Packaging

Reseller may not alter original Turtleball packaging in any way prior to reselling Turtleball products. Removing Turtleball products from packaging and reselling Turtleball products in a different packaging or under a different name is strictly prohibited.

7. No Bundling Turtleball Products Without Obtaining Permission

Reseller must not re-SKU or bundle Turtleball products in your online assortments & data feeds without receiving prior written permission from Turtleball.

8. Customer Confusion

Reseller will not advertise, market, display, or demonstrate non-Turtleball products together with Turtleball products in a manner that would create the impression that the non-Turtleball products are made by, endorsed by, or associated with Turtleball.

9. Sell on Approved Retail Website(s) Only

Reseller must only take orders via publicly accessible ecommerce enabled web pages hosted on approved websites owned and operated by your company.

Selling on 3rd party sites (eBay, Amazon, Alibaba, etc.), drop-ship accounts (Buy.com, Newegg.com, Overstock.com, etc.), classified sites (Craigslist.com, Facebook Marketplace, etc.) or direct messages on forums is strictly prohibited.

10. Ensure PCI Compliance

Reseller must ensure Payment Card Industry (PCI) compliance for all approved commerce-enabled websites owned & operated by your company.

11. Maintain Updated Privacy Policy

Reseller must publish and maintain a publicly accessible privacy policy.

12. Operate Ecommerce Business Separately from Offline Retail Businesses

Reseller must plan inventory for your ecommerce business separately from inventory planned for your physical store’s business & provide accurate sell-thru numbers for each.

13. Security Measures for E-Commerce Sites and Fraud Protection

Reseller must ensure industry-standard e-commerce security and fraud protection measures are in place, including two-factor authentication, authorized territory shipping restrictions, and customer fraud resolution procedures.